Privacy Policy

Privacy Policy – Growing Thyme Garden Care 

Last revised: October 2025 

Company name: Growing Thyme Garden Care 

Business type: Sole trader 

Email: jez@growingthyme.co.uk 

Phone: 07962316716 

Website: www.growingthyme.co.uk 

1. Introduction 

Growing Thyme Garden Care (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. 

This privacy policy explains how we collect, use, and look after your personal information when  you visit our website or contact us about our gardening services. 

2. Purpose of this Privacy Policy 

This Privacy Policy provides information on when, why and how we collect your personal  information, how we use it, and how we keep it secure. 

3. Controller 

Growing Thyme Garden Care (collectively referred to as “Growing Thyme”, “we”, “us” or “our” in  this Privacy Policy) is the data controller and is responsible for any personal data we may  process. 

If you have any questions about this Privacy Policy, including any requests to exercise your legal  rights, please contact the data controller using the details set out above. 

4. Collection and use of personal information 

Personal information means any information that may be used to identify you, such as your  name, phone number, email address, or postal address. In general, you can browse our website without giving us any personal information. 

We may collect and process personal data when you: 

• complete a contact form on our website 

• send us an email or message 

• make an enquiry or booking for gardening services 

5. How we use your information 

We use your information to: 

• Respond to your enquiries and provide quotes or service information 

• Deliver our gardening services and manage customer relationships 

• Send invoices and process payments 

• Maintain business records for tax and accounting purposes 

• Improve our website and customer experience 

• (If you have opted in) send updates, offers, or seasonal tips by email or social media 

We will only use your personal data when we have a lawful basis to do so, such as to perform  a contract with you, comply with legal obligations or where you have given your consent. 

6. How we store and protect your data 

We take your privacy seriously and use appropriate technical and organisational measures to  protect your information against loss, misuse, or unauthorised access. 

Your data is stored securely on password-protected systems and we do not sell it to third  parties. 

We keep your data only as long as necessary to fulfil the purposes described in this policy or as required by law. 

7. Sharing your data 

We may share your data only when necessary with: 

• Service providers (such as IT or website support) who help us operate our business 

• Professional advisers (such as accountants or insurers) for legal and compliance  purposes 

• Government or law enforcement agencies if required by law 

All third parties we work with are required to respect the confidentiality of your data and comply with data protection laws. 

8. Your data protection rights 

Under the UK GDPR, you have the right to: 

• Access the personal data we hold about you 

• Correct any inaccurate or incomplete data 

• Request deletion of your data (“the right to be forgotten”) 

• Object to our use of your data or restrict processing 

• Withdraw consent at any time, where processing is based on consent 

• Complain to the Information Commissioner’s Office (ICO) if you believe we have not  handled your data lawfully 

You can exercise your rights by contacting us at jez@growingthyme.co.uk 

9. Analytics and Cookies 

We use Google Analytics to analyse visitor traffic to our website so we can understand visitor behaviour and improve our site. 

This is done through the use of cookies (see our Cookie Policy  for more detailed information). 

We may also use Facebook and Instagram analytics to measure engagement. We consider Google and Meta (Facebook/Instagram) to be third-party data processors. 

You can set your browser to refuse cookies or alert you when cookies are being used. 

Disabling cookies may affect the functionality of some parts of our website. 

10. Links to other websites 

Our website may include links to other websites or social media platforms. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing personal information. 

11. Changes to this policy 

We may update this privacy policy from time to time. Any changes will be posted on this page  with an updated “last revised” date.

 Cookie Policy – Growing Thyme Garden Care 

Last revised date: October 2025 

1. What are cookies? 

Cookies are small text files that are placed on your device (computer, tablet or phone) when you  visit a website. 

They help websites function properly, improve security, and allow website owners to understand  how visitors use their site. 

2. How we use cookies 

Growing Thyme Garden Care uses cookies to: 

• Make our website work efficiently and securely 

• Remember your preferences (such as contact form inputs) 

• Understand how visitors use our site through anonymised analytics data 

• Improve the performance and user experience of our website 

We do not use cookies to collect or store personal data such as your name, address or payment details and we do not sell any information to third parties. 

3. Types of cookies we use 

Essential cookies 

These are required for the basic functioning and security of our website. Without them, certain parts of the site won’t work correctly. 

Analytics cookies 

We use Google Analytics to help us understand how visitors interact with our website (for example, which pages are most popular). 

This information is collected anonymously. 

Third-party cookies 

If we embed content from third-party sites - such as Instagram or YouTube - those sites may place cookies on your device. 

We have no control over these cookies and recommend checking  the privacy and cookie policies of those providers. 

4. Managing or disabling cookies 

Most web browsers automatically accept cookies but you can choose to refuse or delete them at any time by adjusting your browser settings. 

Please note that disabling cookies may affect how the website functions. 

5. Updates to this Cookie Policy 

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. 

The latest version will always be available on this page.